The organizations listed offer information and referral to various services in the community.
| Agency/Business Name | Contact | Street Address | City/Town | Zip Code | Telephone Number | Hours of Operation | Website (if available) | TTY | Fax | Services Provided | Eligibility Requirements | Referral Process | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Abilities Unlimited of Western New England | Wendy Wright | 61 Union Street | Westfield | 01085 | (413) 562-5678 | Mon-Fri, 8:30am-4:30pm | E-mail Wendy Wright | > View the Abilities Unlimited of Western New England website | no tty | no fax | A variety of services. See web-site. | Age 3-22 | DMR |
| Alliance for Mentally Ill of Western MA | Mary Rives | 717 1/2 Main Street | Agawam | 01001 | (800) 295-2121 | no hours | E-mail Mary Rives | > View the Alliance for Mentally Ill of Western MA website | no tty | (413) 789-1137 | Volunteer organization affiliated with National Alliance for the Mentally Ill. Provide support groups, respond to requests for advocacy. Information resource center. Provides educational meetings on different aspects of mental illness. Speakers available | no requirements listed | no process listed |
| Child and Families Disability Resource Program (includes former Cerebral Palsy and Developmental Services of Western Mass) | Nancy Bazanchuk | 367 Pine Street | Springfield | 01105 | (413) 788-9695 | 9:00-5:00 | E-mail Nancy Bazanchuk | > View the Child and Families Disability Resource Program website | (413) 788-9695 | (413) 739-4599 | Disability sports and recreation programs adaptive sports equipment and referrals. | Any physical disability or visual impairment | Intake evaluation |
| Dunbar Community Center, Inc. | Polly Prunuske | 33 Oak St. | Springfield | 01109 | (413) 788-6143 | no hours | E-mail Polly Prunuske | > View the Dunbar Community Center, Inc. website | no tty | (413) 781-8233 | Family support and referral services. French, Haitian-Creole, and Spanish are spoken here. | no requirements listed | DMR, DPH, DSS |
| Lighthouse- Human Resources Unlimited | Christopher Zabik | 1401 State Street | Springfield | 01109 | (413) 736-8974 | Mon-Fri 8:00-4:30pm | E-mail Christopher Zabik | > View the Lighthouse- Human Resources Unlimited website | no tty | (413) 785-5030 | A variety of services and referral information. | Diagnosis of Major Mental Illness | Self Referral and DMH Referral |
| Massachusetts Association for the Blind | Judy Kennedy | 146 Chestnut Street, Suite 401 | Springfield | 01103 | (413) 734-7343 | 8:30am-4:30pm | E-mail Judy Kennedy | > View the Massachusetts Association for the Blind website | no tty | (413) 747-7224 | Dedicated to working with individuals with disabilities to eliminate barriers and create opportunities Provides a variety of services which include the following: Volunteer Program, Community Outreach Program, Adaptive technology referrals. Provide services to people with visual impairments. Spanish is spoken here. | no requirements listed | Self referal |
| Massachusetts Department of Public Health | Gloria Klaesges | 23 Service Center | Northampton | 01060 | (413) 586-7525 | 8:30am-5pm Monday-Friday | E-mail Gloria Klaesges | > View the Massachusetts Department of Public Health website | 1-800-769-9991 | 413-784-1037 | Information and support network for families of children with disabilities and chronic illness. Referral services | no requirements listed | DPH |
| Mayor's Office for Citizens with Disabilities | Joan Reilly | 36 Court Street, Room 028 | Springfield | 01103 | (413) 787 6549 | 9:00-5:00 | E-mail Joan Reilly | > View the Mayor's Office for Citizens with Disabilities website | (413) 787-6441 | (413 )787-6644 | Referral Service and ADA compliance | All disabled persons | Self-referral |
| New England Index | Becky Olsen | The Shriver Center 200 Trapelo Road | Waltham | 02152 | (800) 642-0249 | 8am-4pm Mon | E-mail Rebecca Olsen
| > View the New England Index website | (781) 642-0248 | (781) 642-0122 | Maintains referral database of physicians, consultants programs and agencies. Multilingual resources | None | None |
| Uniting Families for Change | Gwen Gosselin | 3 State Street | Westfield | 01085 | (413) 562-4885 | 9am-5pm Monday-Friday | E-mail Gwen Gosselin | no tty | (413) 572-9707 | Provides and promotes the educational and training support that families need as they strive to become influential and effective advocates for their family member. Western Region Chapter of Massachusetts Families Organizing for Change. Refferral services. | no requirements listed | no process listed | |
| Valley Opportunity Council | Steve Huntley | 300 High Street | Holyoke | 01040 | (413) 552-1544 | 8am-5pm Monday-Friday | E-mail Steve Huntley | > View the Valley Opportunity Council website | no tty | no fax | Assists eligible applicants in paying winter heating bills and homeowners eligible for fuel assistance in paying for repairs of their heating system. | no requirements listed | None |