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Independent Living Services
These organizations assist individuals with disabilities to live independently at home. Services may include personal care assistance, advocacy services and access to telecommunications and other adaptive equipment to foster independence.
| Agency/Business Name | Contact | Street Address | City/Town | Zip Code | Telephone Number | Hours of Operation | Website (if available) | TTY | Fax | Services Provided | Eligibility Requirements | Referral Process | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Advanced Wheels Technology, Inc. | no contact listed | no address listed | no city listed | no zip listed | (800) 653-8064 | 8:00am - 5:00pm Mon - Fri | no email | no website | no tty | no fax | Car Modification | Physical Disability | Self Referral and Agency Referral |
| Hap, Inc. The Region's Housing Partnership | Jim Reis | 322 Main St. Suite One | Springfield | 01105 | (413) 233-1664 | 8:30am-4pm Mon-Fri | jreis@haphousing.org | > View the Hap, Inc. The Region's Housing Partnership website | (413) 781-8723 | (413) 233-1609 | first-time homeownership services, a housing consumer education center for any housing related questions; landlord education; transitional housing programs; fair housing education; rental assistance; affordable housing development, and property management. | Federal Guidelines for Income | Self Referral |
| Mass Health | Mass Health Customer Service Center | 55 Summer Street | Boston | 02110 | 1-800-841-2900 | 8:45am-5:00pm Mon-Fri | no email | > View the Mass Health website | (888) 665-9997 | no fax | Health Insurance | Federal Income Guidelines | Self Referral |
| Mass Rehabilitation Commission, Home Care Assistance | no contact listed | 27 Worm Wood Street | Boston | 02210 | (800) 233-2559 | 9:00am-5:00pm Mon-Fri | no email | > View the Mass Rehabilitation Commission, Home Care Assistance website | (800) 245-6543 | (617) 727-2809 | Home Assistance | For disabled persons between ages of 18-59 | Self-referral |
| Multi-Cultural Services | Michael Romanovitch | 1000 Wilbraham Road | Springfield | 01109 | (413) 782-2500 | 9:00am-5:00pm Mon-Fri | michaelro@mcsnet.org | no website | no tty | (413) 769-1955 | Skilled Nursing, Home Health Aids, Homemakers, OT, PT | Mass Health, Medicare, Private Insurance | Through Medical Professional |
| Pioneer Valley Planning Commission | Laurel Foley | 26 Central Street | West Springfield | 01189 | (413) 781-6045 | 9am-5pm Mon-Fri | lfoley@pvpc.org | > View the Pioneer Valley Planning Commission website | (413) 781-7168 | (413) 732-2593 | Home Modification, Weatherization and Septic Repair | Member of the PVPC | Through a Member, City/Towns and Public and Private Entities |
| Stavros Independent Living Center | Tory Dixon or Jim Kruidenier | 262 Cottage Street | Springfield | 01104 | (800) 804-1899 | 9:00am-5:00pm Mon-Fri | tdixon@stavros.org | > View the Stavros Independent Living Center website | (413) 781-5555 | no fax | Assistance with Home Modification and Equipment and Personal Home Care Management | All Disabilities | Self-referral |
| The Association for Community Living | Gail T. Brown | 1 Carando Dr | Springfield | 01104 | (413) 732-0531 | 9am-5pm Monday-Friday | browng@theassn.org | > View The Association for Community Living website | no tty | (413) 732-1168 | Apartments are located. Sites & staff support are based on each consumer need in a group living arrangement with 24 hour staff supervision. These programs are licensed & funded by DMR; funding also includes consumer charges for care payments. | no requirements listed | DMR |
| Verizon (Lifeline Discount/Linkup America) | Customer Relations | 185 Franklin Street | Boston | 02110 | (800) 974-6006 | 8:00am-5:00pm | through website | > View the Verizon (Lifeline Discount/Linkup America) website | v/TTY711 or (800) 439-2370 voice (800) 439-0183 | no fax | $18.33 reduction of basic monthly rate and 50% reduction of normal connection service | Call intake | None required |
| Baystate Visiting Nurse and Hospice | Carol Rodriguez | 50 Maple Street, P.O. Box 9058 | Springfield | 01102 | (413) 781-5070 | 9:00am-5:00pm Mon-Fri | no email | > View the Baystate Visiting Nurse and Hospice website | no tty | 413-827-4733 | Skilled Nursing, Home Health Aids, Homemakers, OT, PT | Mass Health, Medicare, Private Insurance | Through Medical Professional |
| WestMass ElderCare, Inc. | Sue Kelly | 4 Valley Mill Road | Holyoke | 01040 | (413) 538-9020 | 8:30am-4:30pm Mon-Fri | skelley@wmeldercare.org | > View the WestMass ElderCare, Inc. website | (413)-538-9020 | (413) 538-6258 | Personal Care Program Management and Adult Foster Care. Help with homemaking and home delivered meals | Mass Health | Referral Through DMR, DMH, MRC and Self Referral |