The programs listed offer a wide range of services including financial assistance, food stamps, fuel assistance, housing vouchers and benefits planning for recipients of social security.
| Agency/Business Name | Contact | Street Address | City/Town | Zip Code | Telephone Number | Hours of Operation | Website (if available) | TTY | Fax | Services Provided | Eligibility Requirements | Referral Process | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Baystate Gas | no contact listed | 2025 Roosevelt Ave. | Springfield | 01104 | (800) 677-5052 | 6AM-9PM | no email | > View the Baystate Gas website | (800) 221-1199 | 866-234-2894 | Financial assistance and non-shut-off due to hardship | Low income or receive certain other benefits | Call intake for form |
| Hap, Inc. The Region's Housing Partnership | Jim Reis | 322 Main St. Suite One | Springfield | 01105 | (413) 233-1664 | 8:30am-4pm Mon-Fri | E-mail Jim Reis | > View the Hap, Inc. The Region's Housing Partnership website | (413) 781-8723 | (413) 233-1609 | first-time homeownership services, a housing consumer education center for any housing related questions; landlord education; transitional housing programs; fair housing education; rental assistance; affordable housing development, and property management. | Federal Guidelines for Income | Self Referral |
| Massachusetts Department of Transition Assistance, Holyoke Area | Betty Kelley | 72-100 Front Street, P.O. Box 1370 | Holyoke | 01041 | (413) 552-5400 | 7:45am-5pm Monday-Friday | no email | > View the Massachusetts Department of Transition Assistance, Holyoke Area website | no tty | (413) 784-1050 | Food stamps | see website | see website |
| Massachusetts Department of Transition Assistance, Springfield Area | Nancy Dwyer | 95 Liberty Street | Springfield | 01103 | (413) 858-1137 | 8:45am-5pm Monday-Friday | no email | > View the Massachusetts Department of Transition Assistance, Springfield Area website | no tty | (413) 784-1044 | Food stamps | see website | see website |
| NationalGrid (formerly Massachusetts Electric Company) | no contact listed | No walk-in office. | 1-800-522-3223 | 7am-7pm Monday-Friday; Saturday 7am-5pm | no email | > View the NationalGrid website
| (800) 793-5046 | no fax | see website | see website | see website | ||
| New England Farm Workers Council | Anna West | 1628-1640 Main Street | Springfield | 01103 | (413) 272-2280 | 8:30am-4:30pm Monday-Friday | E-mail Anna West | > NEFWC WIA Youth Program | no tty | no fax | Fuel assistance | Depending on income and household size | Must be resident of Springfield |
| Resource Partnership c/o Career Point | Teri O'Shea ext. 120 | 850 High Street | Holyoke | 01040 | (413) 532-4900 | 9am-5pm Monday-Friday; Tues. 9am-8pm;Thurs. 10am-5pm;Sat. 9am-1pm | E-mail Resource Partnership c/o Career Point | > View the Resource Partnership c/o Career Point website | (413) 535-3098 | (413) 532-0293 | Benefits counseling along with job placement assistance | 18 years and older. All disabilities | Call Teri O'Shea @ (413) 532-4900 ext.120 |
| Social Security Administration, Holyoke/ Chicopee Area | Ron Grzelak | 200 High Street, 2nd Floor | Holyoke | 01040 | 1-800-772-1213 | 9am-4pm Monday-Friday | no email | > View the Social Security Administration, Holyoke/ Chicopee Area website | (413) 534-0901 | (413) 536-4305 | Cash Benefits | Severely disabled, cannot go to school or work | None required |
| Social Security Administration, Springfield Area | Any available representative | 70 Bond Street | Springfield | 01103 | 413-785-5725; 1-800-772-1213 | 9am-4pm Monday-Friday | no email | > View the Social Security Administration, Springfield Area website | (413) 731-1491 | no fax | Cash Benefits | Severely disabled, cannot go to school or work | None required |
| Stavros Independent Living Center | Jim Kruidenier | 262 Cottage Street | Springfield | 01104 | (413) 781-5555 | 9am-4:30pm Monday-Friday | E-mail Jim Kruidenier | > View the Stavros Independent Living Center website | (413) 781-5555 | (413)733-5473 | peer counseling, skills training, and advocacy for persons with disabilities, as well as personal care attendant services, equipment loan, free telecommunications equipment, ramp-building, and transition to adulthood for youths with disabilities. | no requirements listed | self referral |
| Valley Opportunity Council/Family Life Services | Robert Phelps | 300 High Street | Holyoke | 01040 | (413)534-0206 | no hours | no email | > View the Valley Opportunity Council/Family Life Services website | no tty | no fax | Assists eligible applicants in paying winter heating bills and homeowners eligible for fuel assistance in paying for repairs of their heating system. | no requirements listed | no process listed |
| Verizon (Lifeline Discount/Linkup America) | Customer Relations | 185 Franklin Street | Boston | 02110 | (800) 974-6006 | 8:00-5:00 | no email | > View the Verizon (Lifeline Discount/Linkup America) website | v/TTY711 or (800) 439-2370 voice (800) 439-0183 | no fax | $16.35 reduction of basic monthly rate and 50% reduction of normal connection service | Call intake | None required |